Privacy Policy

About this policy

This policy describes information processed when you use qwenimage21.net, an independent image creation platform.

Information used to provide the service

We process the account details you provide, such as your name and email address, together with authentication sessions, account credits, generation history, and support requests. Image creation may involve processing your prompts, reference image URLs or uploads, output settings, and generated images. Do not submit content you are not authorized to share.

Session and preference cookies help keep you signed in and remember settings such as language. Operational logs may contain request information needed to investigate errors and prevent abuse.

Processing and service providers

We use this information to authenticate accounts, run image generation, manage credits, display your history, respond to support requests, and operate the service. Hosting, storage, authentication, and image processing providers may process information required for those functions. Prompts and reference images are sent to the image processing provider when you request generation.

If paid plans become available, the selected payment provider will process the payment information required for checkout. The details presented at checkout apply to that transaction.

Storage and access

Account records, generation records, and support messages are stored to operate the service and manage your account. Generated image availability may depend on the storage and processing providers. Keep your own copies of outputs you need. Access to account information is restricted through authentication and access controls; no online service can guarantee complete security.

Your information and requests

You can review available account information in your settings. To request assistance with access, correction, or deletion of your data, use account support. We may need to verify your identity before handling a request and may retain records where required for legal obligations or unresolved transactions.

Updates

We may update this policy as the service changes. The date above indicates the latest version.